Refund & Return Policy (Custom Products)

Last updated: September 3, 2026

Thank you for shopping at GFC Exhaust Systems. Please read our policy carefully before placing an order.

1. Custom-Made Product Policy

All Sales Are Final: Due to the high cost of manufacturing and the fact that all our exhaust systems and automotive parts are custom-built or made-to-order to specific vehicle specifications, we do not accept returns or offer refunds for change of mind or incorrect fitment ordered by the customer.

Please ensure you double-check your vehicle's Year, Make, Model, and specific configurations (such as Cat-Back or Valvetronic options) before completing your purchase.

2. Cancellations

Orders can only be cancelled within 24 hours of placement before production begins. Once your custom exhaust system has entered the production line, cancellations will no longer be accepted.

3. Damaged, Defective, or Incorrect Items

While we do not accept returns for custom preferences, we stand by the quality of our craftsmanship:

If your item arrives damaged, defective, or if we shipped the wrong product due to our error, you must contact us within 7 calendar days of delivery.

Please provide photos or videos of the defective/damaged parts to Rocoo@decaigfc.com.

Upon verification, we will arrange a replacement or the necessary repair parts at no additional cost to you.

4. Contact Us

If you have any questions regarding your order fitment or our policy, please contact us before ordering:

Email: Rocoo@decaigfc.com

Phone: +86 1303 7832 959

Address: Machangping Industrial Park, Fuquan, Guizhou, 550501, China